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| Medicare Accredited Providers will have established practices
that must be followed to gain accreditation. Integrated won't
address those specific procedures, but we do want to mention
a couple points about filing the documents you will have for
your patients, and forwarding information to us. |
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| 1. |
Batch
your work. That's how big data processing centers works with
thousands of documents a day. Once you have dispensed a product
your next step should be to maintain the unprocessed documents
so that everything is together. Use a file jacket, staples, paper
clips, but keep it all together.
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| 2. |
We don't
need everything you have and hope you don't send s everything
anyway. Our CID covers everything we need from you to generate
a claim. Our online entry applications ask for exactly what is
needed to generate a claim. Please, we believe you. Put it on
the form and forward that one page to us. Better yet, send us
the information over the internet. If there is a reason we need
the scrip, insurance cards, or any other information we will
contact you.
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| 3. |
After
you send us the billing information; DON"T FILE IT AWAY. Keep the entered
claims separate until you receive the MONTH END REPORTS. Then
ensure that every name you wanted billed did in fact show up
on the report. Hundreds of times since 1990, Integrated has taken
a call saying "I never got paid for . . . " and research
shows that we never made the claim. There are many reasons why
claims you send us do not get billed. If it was our money we
would take the time to ensure everything we wanted billed got
"out the door". If all the patients in your entered
pile did make it to the report then it is safe to file those
documents. Please contact us for those you didn't find on the
report before sending the information a second time.
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| 4. |
Three-ring
binders with an alphabetic index separators are great for keeping
track of your CID's, both the new patient form (full page CID)
and the existing patient forms (half page CID). They cost less
than a filing cabinet, are portable, and are easy to expand.
Your A to Z book shrinks to A to N . . and . . M to Z. The computer report binders
(also called data binders) are great for the month end reports
(we print our reports on a dot matrix printer with tractor feed
paper). They hold years worth of reports, are portable, and are
great if you use the reports to keep track of the billing cycle
from submission to patient statements. Put a sticky label on
each month to separate the calendar periods and write the month
and year on the label. Having your information stored in these
binders makes it easy to review your patients and also bill them
for their copayments and deductibles.
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| 5. |
Consider
how you will file EOMB's. They can't be filed with the patient
because you have many patients on each page. There is no sense
filing them by date because that will be of little help when
you are looking for a particular patient. After you send them
to Integrated you should not need to use them again. So consider
filing them by carrier, and perhaps band or staple each month.
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| 6. |
One of
the reports you get monthly will identify all the products billed.
This report is useful in managing your product. It identifies
what products you consumed monthly during billing. If you see
that every month you bill for a wheeled walker, you should always
have at least one on the floor. If quarterly you use 15 walkers
and your distributor has a special when you buy 25, you can calculate
if it is profitable to by 25 verses getting just 5 per month.
Integrated will get you paid, but you can improve your profits
by dispensing once per month to replacement item patients, and
purchasing wisely. Purchasing wisely is the best way to improve
your bottom line.
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